DRIP THEORY IV INFUSION & WELLNESS SPA

TERMS & CONDITIONS

Effective Date: January 1, 2026

These Terms & Conditions govern your use of the Drip Theory IV Infusion & Wellness Spa website, online forms, appointment scheduling tools, text messaging program, and related online services.

By using our website or services, you agree to these Terms & Conditions and our Privacy Policy.

SMS MESSAGING TERMS & CONDITIONS

1. Program Description

By opting in to receive SMS messages from Drip Theory IV Infusion & Wellness Spa, you agree to receive text messages related to your interactions with our business.

Messages may include:

• Appointment confirmations
• Appointment reminders
• Scheduling and rescheduling updates
• Customer service messages
• Follow-up communications
• Service-related updates
• Promotional offers and wellness updates when you have specifically consented to receive marketing messages

SMS consent may be collected through our website, appointment forms, intake forms, or other approved opt-in methods.

Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.

2. Message Frequency

Message frequency varies depending on your appointments, inquiries, service usage, and communication preferences.

3. Message & Data Rates

Message and data rates may apply according to your mobile carrier and wireless plan.

Drip Theory is not responsible for charges imposed by your mobile carrier.

4. Opting Out

You may cancel SMS communications at any time. Reply:

STOP

to any text message from Drip Theory.

After submitting an opt-out request, you may receive one final confirmation message confirming that you have been unsubscribed.

You will not receive additional SMS messages unless you later provide consent to re-enroll.

5. Help & Support

For assistance with our SMS program, reply:

HELP

You may also contact us at:

Phone: 859-479-2264
Email: info@driptheoryky.com

6. Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

Our messaging services are intended to work with major U.S. wireless carriers, but delivery cannot be guaranteed on every carrier, device, or network.

7. Age Requirement

You must be at least 18 years old to independently participate in our SMS marketing program.

Communications concerning services for minors may be directed to a parent or legal guardian when appropriate.

8. SMS Privacy

We do not sell or share SMS opt-in information, mobile phone numbers, or consent records with third parties or affiliates for their own marketing or promotional purposes.

Information may be provided to service providers that assist us in delivering SMS communications or operating our business when necessary to provide those services.

For additional information about how we collect and protect personal information, please review our Privacy Policy:

www.driptheoryky.com/privacy-policy

GENERAL WEBSITE TERMS

9. Website Use

This website is owned and operated by Drip Theory IV Infusion & Wellness Spa (“Drip Theory,” “we,” “us,” or “our”).

The website is provided for informational, scheduling, communication, and service-related purposes. By accessing or using this website, you agree to comply with these Terms & Conditions.

You agree not to:

• Use the website for unlawful purposes
• Attempt to interfere with website security or functionality
• Attempt to gain unauthorized access to accounts or systems
• Copy or reproduce protected website content without authorization
• Misrepresent your identity or provide knowingly false information

HEALTH & WELLNESS INFORMATION

10. No Substitute for Medical Care

Information available on the Drip Theory website, social media accounts, emails, text messages, blogs, or other educational materials is provided for general informational and educational purposes.

Online information is not intended to replace:

• Individual medical evaluation
• Medical diagnosis
• Medical treatment
• Emergency medical care
• Advice from your physician or other qualified healthcare professional

Eligibility for specific medical or wellness services may require evaluation and approval by an appropriately licensed healthcare provider.

Do not disregard professional medical advice or delay seeking medical care based on information provided through our website or marketing materials.

11. Medical Emergencies

Drip Theory’s website, online forms, email, and text messaging systems are not emergency medical services.

If you believe you are experiencing a medical emergency, call 911 or seek immediate emergency medical care.

Do not use text messaging, social media, website forms, or email to communicate urgent or life-threatening medical concerns.

APPOINTMENTS & SERVICES

12. Appointment Information

Appointments may be scheduled through our website, booking platform, telephone, text message, or other approved scheduling methods.

Availability is not guaranteed until an appointment has been confirmed.

We may contact you regarding:

• Appointment confirmation
• Scheduling changes
• Required forms
• Provider evaluation
• Follow-up
• Payment or administrative matters

Certain services may require additional consent forms, health questionnaires, laboratory testing, prescriptions, or provider approval.

13. Eligibility for Services

Not every service is appropriate for every individual.

Drip Theory and its healthcare providers reserve the right to:

• Decline a requested treatment
• Require additional medical information
• Require provider evaluation
• Require laboratory testing
• Recommend an alternative service
• Refer an individual to another healthcare provider
• Discontinue treatment when medically appropriate

Clinical decisions will be based on the individual’s health history, assessment, applicable standards of care, provider judgment, and applicable law.

PAYMENTS & PURCHASES

14. Payments

Prices for services, programs, products, memberships, or packages may change from time to time. Payment may be required before or at the time services are provided.

Certain transactions may be processed through third-party payment processors.

Use of a third-party payment provider may also be subject to that provider’s terms and privacy practices.

15. Packages, Memberships & Promotions

Packages, memberships, discounts, and promotional offers may be subject to separate terms communicated at the time of purchase.

Unless otherwise stated:

• Promotions cannot be combined with other offers.
• Promotions may have expiration dates.
• Membership services are subject to availability and eligibility.
• Medical treatments remain subject to clinical approval regardless of membership status or payment.

Specific cancellation, refund, renewal, or membership terms provided at the time of purchase will control where applicable.

INTELLECTUAL PROPERTY

16. Ownership of Website Content

Unless otherwise stated, content on this website—including:

• Text
• Graphics
• Logos
• Branding
• Photographs
• Videos
• Designs
• Educational materials

is owned by or licensed to Drip Theory IV Infusion & Wellness Spa and may be protected by copyright, trademark, and other intellectual property laws.

Website content is provided primarily for personal, non-commercial use.

You may not reproduce, republish, distribute, sell, or commercially exploit Drip Theory content without permission.

THIRD-PARTY SERVICES

17. Third-Party Websites and Services

Our website may contain links to or integrations with third-party services, including:

• Scheduling platforms
• Payment processors
• Laboratories
• Pharmacies
• Healthcare providers
• Social media platforms
• Other technology providers

Drip Theory is not responsible for the content, availability, or privacy practices of independent third-party websites.

Use of third-party services may be subject to their own terms and privacy policies.

USER ACCOUNTS

18. Account Security

If you create an account through our website or scheduling system, you are responsible for maintaining the confidentiality of your login information.

You agree to provide accurate and current information.

If you believe your account has been accessed without authorization, please contact us promptly.

DISCLAIMER

19. Website Availability

We make reasonable efforts to maintain accurate and current website information. However, we do not guarantee that the website will always be:

• Error-free
• Uninterrupted
• Completely current
• Free from technical problems

Website information, pricing, availability, and services may change without notice.

Nothing in these Terms is intended to waive rights or responsibilities that cannot legally be waived under applicable law.

LIMITATION OF LIABILITY

20. Limitation of Liability

To the extent permitted by applicable law, Drip Theory will not be responsible for indirect, incidental, or consequential damages resulting solely from use of or inability to use this website.

This limitation does not eliminate or reduce any rights or responsibilities that cannot legally be limited under applicable healthcare, consumer protection, or other law.

GOVERNING LAW

21. Governing Law

These Terms & Conditions will be governed by applicable federal law and the laws of the Commonwealth of Kentucky, without regard to conflict-of-law principles.

Any dispute will be handled in accordance with applicable law and any separate agreement between Drip Theory and the individual concerning the specific service or program involved.

CHANGES TO THESE TERMS

22. Updates

Drip Theory may update these Terms & Conditions periodically.

When changes are made, the updated version will be posted on our website with a revised effective date.

Continued use of the website after an update constitutes acknowledgment of the revised Terms to the extent permitted by law.

CONTACT US

Questions regarding these Terms & Conditions may be directed to:

Drip Theory IV Infusion & Wellness Spa

1518 Dixie Hwy
Park Hills, KY 41011

Phone: 859-479-2264
Email: info@driptheoryky.com
Website: www.driptheoryky.com

SMS QUICK DISCLOSURE

By providing your mobile number and opting in, you agree to receive SMS communications from Drip Theory IV Infusion & Wellness Spa.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe.

Reply HELP for assistance.

Consent to receive marketing messages is not a condition of purchase.

Mobile opt-in information and consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

See our Privacy Policy at:

www.driptheoryky.com/privacy-policy